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PRIVACY POLICY

In accordance with the provisions of the European Regulation 2016/679 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, we hereby inform you about the processing of your data by us:


WHO IS THE DATA CONTROLLER?

Name: IMEXDENT S.L. (CLINICA DENTAL)

CIF:   B54698832

Address: MIRADOR DE LA GALERA 1 – 03590 ALTEA (ALICANTE)

E-mail:   info@alteadental.com

Telephone: 966880080


FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

YOUR PERSONAL DATA WILL ONLY BE USED FOR THE FOLLOWING PURPOSES:

a) Sending the information requested through the means of contact available on our website or any other means of contact with our company. If you are one of our patients:

b) Management of patients of our dental clinic.

c) Carrying out administrative, fiscal and accounting management.


WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR PERSONAL DATA?

The following is an indication of the legitimacy based on the purpose of the treatment

PURPOSE

LEGITIMACY
a) Sending the information requested through the means of contact available on our website or any other means of contact with our company. On the basis of the pre-contractual relationship which starts when you contact us.
b) Patient management of the dental practice Based on the execution of a contract when you order dental services from us
(c) Administrative, tax and accounting management On the basis of legal compliance


HOW LONG WILL I KEEP YOUR PERSONAL DATA?

The personal data you provide to us will be retained for the duration of our contractual or business relationship. However, from the date of termination of our contractual or business relationship, your data will be retained:

For as long as the requested relationship lasts or you revoke your consent, at which point we will proceed to keep them duly blocked to meet possible liabilities arising from the processing of your personal data for a maximum of 3 years.

In the event that you are a client or supplier of ours, your data will be kept:

Four Years for tax purposes: The accounting books and other obligatory record books according to the applicable tax regulations (IRPF, VAT, IS, etc.). Articles 66 to 70 of the General Tax Law.

Six years for commercial purposes: Books, correspondence, documentation and supporting documents (invoices issued and received, contracts, bank documents, etc.). Art. 30 Commercial Code.

Five years for personal data included in your medical records from the date of discharge from each healthcare process, in accordance with Law 41/2002 on patient autonomy and rights and obligations regarding clinical information and documentation, and Law 10/2014, of 29 December, of the Valencian Community.


IS THERE AN OBLIGATION TO PROVIDE SUCH PERSONAL DATA?

It is necessary that you provide us with some contact details so that we can contact you in order to provide you with the service you request.


WHAT ARE THE CONSEQUENCES OF NOT DOING SO?

If you do not provide us with the minimum contact details, it will be impossible and unfeasible to serve you.


HOW DID I OBTAIN YOUR PERSONAL DATA?

The data obtained were not provided directly by you.


TO WHICH RECIPIENTS WILL YOUR PERSONAL DATA BE DISCLOSED?

No transfer of data is foreseen, unless legally obliged to do so, and no international transfer of data will take place.


WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE ME WITH YOUR PERSONAL DATA?

Any data subject may request the exercise of the following rights:

Right of access: the data subject shall have the right to obtain confirmation as to whether or not personal data concerning him/her are being processed.

Right of rectification: The data subject shall have the right to obtain rectification of inaccurate or incomplete personal data concerning him or her.

Right of erasure: The data subject shall have the right to obtain the erasure of personal data concerning him or her where the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

Right of restriction: You may request the restriction of the processing of your personal data, in which case we will only retain them for the exercise or defence of claims.

Right to data portability: Whereby you may request that your automated personal data be assigned or transferred to any other company you indicate to us in a structured, intelligible and automated format.

Right to withdraw consent: You will have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

Right to object: The data subject shall have the right to object to the processing of his or her data.


HOW CAN YOU EXERCISE THESE RIGHTS?

We make available to you on request the forms where you can exercise these rights. You can send us an e-mail to info@alteadental.com indicating the right you wish to exercise and we will send you the corresponding form.

The exercise of rights may be carried out by means of a communication addressed to the e-mail info@alteadental.com


WHO CAN EXERCISE THE RIGHTS?

The rights of data subjects are very personal, therefore, they will be exercised by the owner of the data, duly accrediting his or her identity (for this purpose, he or she will be asked to show his or her DNI or equivalent).

They may also be exercised through legal representation, in which case, in addition to the data subject’s DNI or equivalent, a DNI and authentic document accrediting the representation of the third party must be provided.


WHAT WILL BE OUR OBLIGATION WHEN YOU EXERCISE ONE OF THE RIGHTS?

The data controller shall reply to the request addressed to him in any case, irrespective of whether or not personal data of the data subject or data subject are included in his processing.

In the event that the request does not meet the specified requirements, the data controller shall request that these be rectified.

The data controller shall respond to requests within one month of receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. The controller shall inform the data subject of any such extension within one month of receipt of the request, stating the reasons for the delay.


RIGHT TO COMPLAIN TO THE SUPERVISORY AUTHORITY

You may request the protection of rights that have not been duly attended to from the Spanish Data Protection Agency. Either through the electronic headquarters of its website (www.agpd.es), or by writing to its postal address (C/ Jorge Juan, 6, 28001-Madrid).


MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

When Users contact us by telephone or send an e-mail requesting information, they expressly and freely and unequivocally accept that their data are necessary for the provider to deal with their request. The User guarantees that the personal data provided are truthful and is responsible for communicating any changes to them.


WHAT INFORMATION DO WE COLLECT?

In general, you can use the Website without providing any personal information.

There are channels on our website where you can contact us. When requesting information from us, the user guarantees the authenticity, accuracy and truthfulness of all the information provided, undertaking to keep the personal data provided updated so that it corresponds, at all times, to his or her real situation. The User shall be solely responsible for any false or inaccurate statements and for any damages that such statements may cause.


WHAT MEASURES DO WE TAKE TO KEEP YOUR INFORMATION SECURE?

We take reasonable technical and physical measures to protect the information we collect through the Website.

PROTECCIÓN DE DATOS EN REDES SOCIALES

FOR WHAT PURPOSE WILL WE PROCESS YOUR PERSONAL DATA?

We use social networks to inform about our activities and interact with our followers. By becoming our follower, you consent to the processing of the personal data available in your profile, exclusively for this purpose and only in the environment of each social network in accordance with their policies of use and privacy. Your personal data will be used for the purpose of managing the list of people who like our page. And thus be able to receive information directly related to the services we provide, events, activities and promotions of our organisation, always through the chosen social network and interact with us.


WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR PERSONAL DATA?

Communications via social networks are in any case subject to the consent of the interested party and are entirely voluntary, such relationship being subject to the conditions established in the privacy and data protection policies of each social network.


HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

The data provided in the respective social network will remain accessible to us as long as you keep the “follow” or “like” button active and as soon as you want to stop following us, all you have to do is “click” on the “unfollow” or “no longer like” button.


IS THERE AN OBLIGATION TO PROVIDE SUCH PERSONAL DATA?

There is no obligation to provide data beyond that required for registration on each social network.


WHAT ARE THE CONSEQUENCES OF NOT DOING SO?

Impossibility of communication and monitoring through social networks.

You may exercise your rights of access, rectification, deletion, limitation, portability of your data, withdrawal of consent and opposition at the address info@alteadental.com. I will respond to your requests within the framework and with the limitations derived from the operating rules established by each social network.


In the section WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE ME WITH YOUR PERSONAL DATA? in this document we explain how you can exercise these rights.


AMENDMENTS TO THIS DATA PROTECTION INFORMATION

IMEXDENT S.L. (CLINICA DENTAL) reserves the right to modify its Data Protection Policy in accordance with the legislation applicable at all times. Any modification of this policy will be published on the website.